Terms and Conditions

Welcome to Sphere! By using our website or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our services.

1. General Information

These Terms and Conditions govern your use of the Sphere website, including browsing, purchasing products, and engaging with our content. By accessing or using any part of our site, you agree to these terms.

2. Products and Services

  • Availability: All products displayed on our website are subject to availability. We strive to ensure accuracy but cannot guarantee that product descriptions, prices, or other content are completely error-free.
  • Pricing: Prices are subject to change at any time without notice. We reserve the right to modify or discontinue products or services without prior notice.
  • Order Acceptance: After placing an order, you will receive a confirmation email. This does not signify that we have accepted your order. Sphere reserves the right to cancel or refuse an order at any time due to product unavailability, errors, or suspicion of fraudulent activity.

3. Payment Terms

  • We accept major credit cards, PayPal, and other payment methods as displayed on our website.
  • Full payment must be made at the time of purchase. If a payment is declined, the order will not be processed.
  • All transactions are secure, and customer data is encrypted to protect payment information.

4. Shipping and Delivery

  • Shipping Times: Estimated shipping times are provided at checkout. Delays may occur due to unforeseen circumstances, and Sphere is not liable for late deliveries caused by external factors such as weather or carrier delays.
  • International Shipping: Customs duties, taxes, and fees are the customer’s responsibility for international orders. Sphere is not responsible for any customs clearance delays.
  • Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us immediately for assistance.

5. Returns and Refunds

  • Returns: We accept returns of unused products in their original packaging within 30 days of delivery. To initiate a return, please contact our customer service team.
  • Refunds: Refunds will be processed once the returned item is received and inspected. Refunds are issued to the original payment method, and processing times may vary.
  • Non-Returnable Items: Certain items, such as gift cards and opened personal care products, are non-returnable. Please review our full Return Policy for details.

6. User Responsibilities

When using our website, you agree to:

  • Provide accurate and up-to-date information during registration or purchase.
  • Maintain the confidentiality of your account information, including passwords.
  • Not engage in any illegal or unauthorized activity, including, but not limited to, hacking, fraud, or posting offensive content.
  • Use our products for personal, non-commercial purposes unless otherwise agreed.

7. Intellectual Property

All content on the Sphere website, including images, text, logos, and designs, is the property of Sphere and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any part of our website or products without prior written consent from Sphere.

8. Limitation of Liability

To the fullest extent permitted by law, Sphere is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. This includes loss of data, profits, or any other damages resulting from the inability to use the website, even if Sphere has been advised of the possibility of such damages.

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and Sphere is not responsible for the content, privacy policies, or practices of these external sites.

10. Termination of Use

We reserve the right to terminate or suspend access to our website or services at any time, without notice, for any reason, including violation of these Terms and Conditions.

11. Changes to Terms

Sphere reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of our site or services following any changes indicates your acceptance of those changes.

12. Governing Law

These Terms and Conditions are governed by the laws of [Country/State]. Any disputes arising under these terms will be resolved in accordance with the applicable local laws.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@sphereretails.com
Phone: +1 5128552209